Terms of Service

Company & Platform Clarification

CodenPay is the official payment and subscription portal of CodenVibe IT LLC ("CodenVibe", "we", "us", "our").

All services purchased through this website are:

• ●Owned, operated, and fulfilled by CodenVibe IT LLC
• ●Billed and managed via CodenPay
• ●Processed securely through Stripe

Services Covered

Subscriptions available on this website may include, but are not limited to:

• ●Website Hosting & Maintenance
• ●Development Subscriptions
• ●Automation & API Integrations
• ●Custom / Agency Plans

Subscription Billing & Payments

• ●All subscriptions are recurring (monthly or yearly) unless stated otherwise.
• ●By subscribing, you authorize CodenVibe IT LLC to automatically charge your selected payment method according to the chosen billing cycle.
• ●Billing begins immediately upon subscription.
• ●Subscriptions remain active until canceled by the customer.
• ●All payments are processed securely by Stripe. CodenVibe IT LLC does not store or process card details directly.

Cancellation Policy

• ●You may cancel your subscription at any time through Stripe's billing portal or by contacting billing support.
• ●Cancellation stops future billing only.
• ●Access to services remains active until the end of the current billing period.
• ●No partial refunds are issued for unused time within a billing cycle.

Refund Policy

Unless explicitly stated in writing:

• ●Monthly subscriptions are non-refundable
• ●Yearly subscriptions are non-refundable after the billing date
• ●Refunds may be issued only at our discretion in exceptional circumstances, such as duplicate charges or billing errors.

We do not provide refunds for:

• ●Change of mind
• ●Lack of usage
• ●Misunderstanding of plan scope
• ●Work already performed
• ●Failure to cancel before renewal

Scope of Services & Limitations

Subscription plans cover only what is explicitly listed on the pricing page.

Unless included in your plan, subscriptions do NOT include:

• ●New feature development
• ●Website redesigns
• ●Major migrations or rewrites
• ●Custom software or SaaS development
• ●Emergency or 24/7 support (unless stated)
• ●Work exceeding included monthly hours

Fair Usage Policy

To maintain service quality:

• ●Excessive resource usage (CPU, bandwidth, storage) may require a plan upgrade.
• ●Repeated requests outside scope may result in service limitations or subscription review.
• ●Abuse of infrastructure, systems, or support channels is not permitted.
• ●We reserve the right to suspend or modify service if usage consistently exceeds reasonable limits.

Service Suspension & Termination

We may suspend or terminate services if:

• ●Payments fail or remain unpaid
• ●Fraudulent or abusive activity is detected
• ●Terms are violated
• ●Required cooperation or access is not provided

Client Responsibilities

You agree to:

• ●Provide accurate billing and contact information
• ●Maintain backups of your data where applicable
• ●Provide required access credentials securely
• ●Review plan details before subscribing

Third-Party Services

Our services may rely on third-party platforms including but not limited to:

• ●Stripe
• ●Hosting providers
• ●Cloud and infrastructure services
• ●APIs and integrations

Disclaimer of Warranties

Services are provided "as is" and "as available".

We do not guarantee:

• ●Uninterrupted service
• ●Error-free operation
• ●Specific performance results
• ●Business outcomes or revenue

Limitation of Liability

To the maximum extent permitted by law:

CodenVibe IT LLC shall not be liable for:

• ●Loss of data
• ●Loss of revenue or profits
• ●Indirect or consequential damages
• ●Downtime caused by third-party providers

Modifications to Terms

• ●We may update these Terms at any time.
• ●Changes take effect upon posting
• ●Continued use of services constitutes acceptance
• ●Material changes may be communicated via email

Governing Law

These Terms are governed by the laws of the jurisdiction in which CodenVibe IT LLC is registered and operates.

Contact & Billing Support

For billing or subscription-related inquiries: